Orders

Once you have finished shopping, we don't want you to have to wait for us. We'll immediately send an order confirmation to your email address, containing all the important information regarding the rest of the process. Please check your spam folder. In the unlikely event that you don't receive an order confirmation, just get in touch with our customer service team at 704-247-1104. They'll be delighted to help you out!

We proudly deliver our products safely to 17 states across the US: Alabama, Arizona, California, Florida, Georgia, Indiana, Louisiana. Michigan, Mississippi, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas and Virginia. Interested in shipping to another state? Give us a call at 704-247-1104 to check availability, estimated delivery times, and local shipping rates.

For more details on delivery times and costs, please check our Shipping and Delivery information page or contact our customer support team.

As a thank-you for your trust in our company, we've prepared a special first edition for the first 100 orders. It includes a safety package with anchors for additional stability for your swing set, an extended warranty of 5 extra years (10 years in total), an additional accessories pack with more play features and a sticker set to personalize your product.